Items will be shipped within 2-3 business days of purchase. SUME ships by USPS priority mail in boxes for most items. Small and/or flat items can sometimes be shipped by first class mail. Orders shipped by first class mail are shipped in padded envelopes. If you think your order will need more protection than a padded envelope, please select shipping via priority mail.
U.S. customers can request Express Mail, UPS or Federal Express shipping for expedited service, although this may not be possible if I am out of town (vending over a weekend for example). Please email firstname.lastname@example.org or call the office 415.961.3173 if you wish to have your order shipped by an expedited service.
PLEASE NOTE: Shipping costs quoted on the check out page DO NOT include shipping insurance. If you wish to purchase shipping insurance, please click the link provided on the checkout page and select the appropriate amount of insurance for your order.
Return & Exchange Policy
SUME will accept returns for refund or exchange if items are returned in the original condition as when shipped to you. Items may not be returned if they are changed from the original condition in any way. Receipt must accompany returned merchandise. Refunds are made for the amount of purchase only. Shipping is not refundable. Returns must be made within 2 weeks of receipt of work. Custom work may not be returned or exchanged.